Can`t download license

Posted July 2nd, 2010 by lmef66

Hello,
I,ve tried to download dataparser, and dataparser nor run.
When I try to download license, for executing dataparser.exe, error 23: Type mismatch, and the no username or password.
Best regards,

‹ Could not get License File Unable to login to data extractor ›

License

On July 28th, 2010 CDelfi said:

I can't get the license it staes it cannot connect to check my firewall. Can you email me the file

RE: License

On July 28th, 2010 jterrell said:

Hi CDelfi,

The information in this forum post may help you access your license file via our web service:
http://pervasivedatatools.com/node/384

You may also want to set up proxy server settings in the DataTools Launcher. Open the Preferences window and enter your proxy settings on the "Proxy" tab.

If you still cannot download your license file, please let us know.

- Jo

I'm sorry but I could not

On July 23rd, 2010 samhengon said:

I'm sorry but I could not download the license file. Would you mind sending me the license to my email?

Thank you so much.

RE: I'm sorry but I could not

On July 28th, 2010 jterrell said:

Hi samhengon,

The information in this forum post may help you access your license file via our web service:
http://pervasivedatatools.com/node/384

You may also want to set up proxy server settings in the DataTools Launcher. Open the Preferences window and enter your proxy settings on the "Proxy" tab.

If you still cannot download your license file, please let us know.

- Jo

License issue

On July 19th, 2010 Ekjin99 said:

I encounter this error 'some license files in the active license directory could not be opende or contain error. Any files that could not be opened and read were renamed with a .error extension..' ..Fortunately our counterpart has managed to open the bin file into csv using other method.

RE: License issue

On July 28th, 2010 jterrell said:

Hi Ekjin99,

Be sure you are trying to install and run DataTools on a supported operating system, and that you have followed the steps in this forum post before starting the DataTools installation:

System Requirements and Installation Pre-requisites
http://pervasivedatatools.com/node/382

- Jo

RE: Can`t download license

On July 12th, 2010 jterrell said:

Hi lmef66,

Your license file has been zipped and sent to you by email.

- Jo