Connection Error

Posted March 7th, 2008 by sheridany

I am getting the following error.
Failed to Resolve Server Name/IP Address Check your network connectivity.

I cannot use our proxy server so is there another way to get the license files?

We don't have access to connect through a the proxy server. We just connect via the company network. I await to hear from you regarding an issue on your side.

‹ English version of Windows only? SYSTEM ERROR WHEN TRIYING TO DOWNLOAD LICENSE FILE ›

RE: Connection Error

On March 7th, 2008 jterrell said:

Hi sheridany,

Your license file(s) have been sent to you via email.

- Jo

RE: Connection Error

On March 7th, 2008 jterrell said:

Hi sheridany,

If you must access the Internet via a proxy server, you cannot obtain your DataTools license files at this time. We apologize! The next release of DataTools will support proxy servers. And we can email your license file(s) to you, if necessary.

However, I believe the problem you are experiencing right now is due to a server failure at Pervasive Software. I am checking into the status of the failure, and will update this post when the problem is resolved on our end.

- Jo